Maintenance

Frontline Automation services and maintains all varieties of automated systems including Vehicle/Pedestrian Gates, Barriers, Bollards, Bi-folding/Speed Gates, Roller Shutters, Turnstiles and Road Blockers. We also service and maintain intercoms and all other products that operate alongside any of these systems.

 We offer 3 types of service plan; Bronze Silver & Gold. Please see below for full details of the various options available.

Cover Type 

BRONZE 

SILVER 

GOLD 

Residential

Yes

No

No

Commercial

No

Yes

Yes

1 Service Visit Per Year

Yes

No

No

2 Service Visits Per Year

Optional

Yes

Yes

2+ Service Visits Per Year

No

Optional

Optional

Safety Assessment

Yes

Yes

Yes

Account Management

No

No

Yes

Reduced cost on Labour

Yes

Yes

Yes

24 Hour Response

Optional

Optional

Optional

12 Hour Response

Optional

Optional

Optional

04 Hour Response

Optional

Optional

Optional

Maintaining your automated system is essential to keep it working efficiently.

The Machine directives state that all automated systems must be serviced annually or to the manufacturer's requirements. We can offer tailor-made maintenance agreements and service plans to suit your specific needs and offer 24, 12 or 04 hour call-out response times when you take out a service plan, giving you peace of mind that we can get your system operational as quickly as possible at a reduced cost.

When you take out a maintenance plan with us, we will conduct a risk assessment and safety report on our first visit to ensure that your system is as safe as possible and within safety standard regulations. There have been changes recently to the safety standards employed when designing new gate/door systems. These standards also apply to existing systems. Maintenance inspectors must now include force/load tests to a higher degree of accuracy than those previously, and our operatives are trained to identify where a system fails to comply with the standard.

 None-compliance may be caused by one of the following examples:

  1. Drive motors that have a functional operating force beyond the allowable level where no comprehensive obstruction detection system exists.
  2. Incomplete detection system (pinch/shear/crush points not protected)
  3. Detection system complete but not to the category 3 standard.

This list is not conclusive.

The standards referred to above are as follows:

BS EN 12978 Safety devices. Requirements & test methods

BS EN 13241-1 Safety & performance requirements

BS EN 12445 Safety in use of power operated doors. Test methods

BS EN 12453 Safety in use of power operated doors. Requirements

ISO 9001:2008 Accredited

The Machine Directive 2006/42/EC

If you would like more information or considering taking out a service plan, please fill in our “Contact Us” form, Alternatively why not give us a call on (01444) 248292 and a member of our team will be happy to advise you.

 

“Contact us” for a personal quotation.

24 HOUR BREAKDOWN SERVICE availiable in response times of 4, 12 and 24 hours Contact Us

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Telephone: 01444 248292     
Facsimile: 01444 870936
Email: info@frontline-auto.com

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